COINS QUESTIONS

 

About Yoniex.com

Yoniex.com is a modern service for accessing e-currency and crypto currency exchange markets. Yoniex  is convenient and advantageous platform for trade, exchange or invest of various currencies, which can be used by both experienced traders as well as beginners.

 

How To Start Trading On yoniex.com?

First, you need to create an account, then add funds to your account using one of the methods of replenishment. After that you can buy or sell crypto currencies using the currency pairs. You will always find the most profitable on the market rate for the purchase or sale of foreign currency. Our service is fully automated, on your account you have all the information about all public and private transactions.

 

Fees

All trades have a 0.25% fee applied to them, making it easy to execute profitable trades.

 

What Countries Do You Operate In?

Yoniex operates across the world. 

The only restrictions on access to the yoniex service are:

·         All users must be over 18 years of age; 

·         All users must have a valid working email address. 

 

How Do I Make A Deposit To yoniex?

You can send any cryptocurrency coin listed with yoniex to your wallet, simply by transferring it to your yoniex deposit address. Follow these steps below: 

·         Log in to your yoniex account 

·         Click 'Crypto-Wallet', find proper coin and press deposit 

Please note that some coins have minimum deposit amount. You can find it at https://yoniex.com/fees

 

Can I Deposit Into My Yoniex Account Using USD?

Yes we you deposit USD using USDT.

 

Why Hasn’t My Deposit Arrived In My yoniex Account?

If you have made a deposit to an address in your Yoniex account, and you can not see it in your wallet, there may be a number of reasons. Raise a ticket with subject “Missing Deposit” and wait for answer from support agent

 

My Deposit To Yoniex Account Is Not Confirmed, Why?

Blockchain transactions are not instant and require verification via 'Confirmations'. The Confirmations occur when transactions are confirmed to be legitimate by miners. This confirmed block will be added to the Blockchain and continues to be confirmed as new blocks are added.

We are not performing these Confirmations or have any control over the time in which these Confirmations are completed. The Confirmations are completed by miners on the Blockchain. Transactions with higher fees will are far more likely to be added to a block first.

 

Minimum Deposit Amount

Some currencies have a minimum amount for deposits, this amount is written as notice after you pressing deposit button.

In some cases if you send less that minimum amount your funds will be lost.

 

How Do I Make A Withdrawal?

You can withdraw any cryptocurrency coin held in your yoniex account by using Withdrawal button. Withdrawals can be made to any relevant address such as a personal wallet or an alternative exchange service and must match the same coin you are withdrawing. 

Once you made withdrawal you will get email confirmation to confirm withdrawal. Once you confirm withdrawal then admin has to do confirmation. 

Working Hours withdrawals will be processed in 1 hour. Off working Hours will take up to 8 hours for admin confirmations.

 

How Do I Confirm My Withdraw?What Countries Do You Operate In?

If you are trying to withdraw your funds there is 2 ways to confirm your withdraw: by e-mail (you will get an e-mail with confirmation link) or by Google Authenticator

 

How Do I Make My Account More Secure?

·         LogSet a strong Password 

·         Set up a Two Factor Authentication (2FA). 

·         Use a Unique Email Address 

·         Avoid using shared or public devices and networks to access online services. 

·         Always log off after completing your activities. 

·         Never tell anyone your passwords.

 

What Is Two Factor Authentication (2FA)?

Two Factor Authentication (2FA) is an extra layer of security designed to ensure that you are the only person who can access your account, even if someone knows your Password.

 

What Are The Different Types Of Two Factor Authentication?

We strongly recommend that you enable 2FA on your account to ensure an added layer of security.

Google Authenticator – Google Authenticator you can download from the Google Play and App Store. To use Google Authenticator, install it on your mobile device either from the Google Play or App Store and follow the instructions from within the app.

 

How Can I Unlock My Account?

If you can`t access your account for any reasons such as Incorrect Google 2FA code, or something else contact us [email protected]

 

How Do I Close/Deactivate/Delete My Account?

If you wish to close/deactivate your yoniex account, you will need to raise a support ticket and our support staff will permanently disable your account. You cannot delete your own account for security reasons.